Have Questions?

Frequently Asked Questions

We care about your safety and satisfaction. If you are shopping around, please consider these frequently asked questions. If your question is not answered here, feel free to contact us and we’ll be happy to help. Thank you for giving us the opportunity to earn your trust.

What are your store/showroom hours?

Onslow Stoneworks has locations in Swansboro, New Bern and Morehead City. See our showroom hours here.

Do I have to schedule an appointment to visit a showroom?

You do not have to have an appointment to visit our showrooms. We have team members available to help you with the selection and design process. If you’d prefer to schedule an appointment click here –  SCHEDULE AN APPOINTMENT.

What is a natural stone countertop?

There are various types of natural stone such as Granite, Marble, Soapstone and Quartzite. These are natural materials mined in quarries all over the world. Each natural stone slab has color variations, veining, pitting, inclusions, fissures, fill and other naturally occurring characteristics.

What is a quartz countertop?

Quartz is typically made of 93% natural quartz, manufactured with resin, colorants and other materials. This material has the look and feel of natural stone, but can offer more durability due to its engineered make-up.

 

What is a countertop seam?

A countertop seam is where the two pieces of stone meet. The seams are joined with epoxy that matches the color of the stone. Then the joined area is smoothed so that only a thin line is visible.

Can I place hot items directly on my countertop?

We recommend never putting items from your oven, stove top or grill directly on your countertop without a trivet or hot pad.

Do I have to be a building professional to work with you?

No. We work with a variety of customer including homeowners, commercial customers and kitchen and bathroom dealers.

What areas do you service?

With our 3 locations we are able to service Eastern North Carolina. Primary cities include New Bern, Morehead City, Jacksonville, Swansboro, Hampstead, Kinston, Goldsboro, Greenville.

 

 

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